Other Training & Coaching Offerings |
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Selling Skills Assessments & Validation |
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Train The Trainer |
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Introduction to Management Programme |
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Pharmaceutical - Initial Training Courses |
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Accessing Customer Skills |
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Regional Training Days |
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Selling Skills Assessments & Validation |
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Where an individual needs to be observed and validated in line with a set of core capabilities or selling skills. This could be following an initial training course or could simply be where a benchmarking process is being carried out. Rachael is able to provide evidence of observable behaviours to help support the assessment and validation process. This may also include a field based coaching day to assess a real life call with a customer if required.
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Train The Trainer |
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This programme is designed for those individuals new to the training role who may be office based or field based. The programme can encompass a number of modules as outlined below. The programme will be specifically designed to incorporate those areas which the client feels will best meet the business and training needs for their trainers. Relevant modules to consider are;
- Coaching Principles (Introduction to coaching or advanced levels)
- Presentation Skills
- Facilitation Skills
- Communication Skills
- Preparing and designing courses and training sessions
- Giving and receiving feedback
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Introduction to Management Programme |
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For those first line managers new to the role or requiring further support. This programme can encompass a number of the modules, as required, to suit the needs of the individual(s) and the business priorities. The programme can include the following modules;
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Coaching Principles (Introduction to coaching or advanced levels)
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Assessment and Selection
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Giving Feedback
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Leadership Skills (see Leadership Skills section for further details)
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Managing Self
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Working with capabilities including appraisals
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Pharmaceutical - Initial Training Courses |
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Whether you are requiring facilitation support or the designing and delivery of packages for initial training courses, Rachael has experienced many years working with the designing and delivering of initial training courses and is able to offer support within this area. This can be for both brand knowledge and skills courses. Support can be offered in the form of;
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- Designing new courses and syndicates or updating existing programmes
- Delivery of courses and syndicates
- Facilitation and coaching of groups
- Assessment and validation processes
- Providing Feedback
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Accessing Customer Skills |
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If the sales professional cannot gain access to the customers, then it becomes very difficult for them to sell the brand face to face. This type of course is ideally suited for those sales professionals who are either having difficulties accessing their customers or for those sales individuals who are in need of some renewed motivation within this area to reach their peak performance. In gaining access to customers, it is the approach taken by the individual that determines the customers’ response and the first few seconds can be crucial. |
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The individuals approach can be heavily influenced by their mindset and beliefs. This course can create a forum in which ideas’ can be shared and developed and techniques will be discussed to help empower the individual and to create a positive mindset. Course contents can include;
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Developing positive beliefs about the self
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Creating a positive and empowering mindset
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Different accessing techniques to employ
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The need to plan effectively and creating contingency plans
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Thinking on your feet; creating a reason to be seen
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Creating rapport and positive impact quickly
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Building relationships and networking
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Getting a best outcome and maximising your opportunity
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Regional Training Days |
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As a manager, if you are seeking to run a bespoke training event, support can be provided around the design and/or delivery. The event would of course be designed to meet your event objectives and designed to create the atmosphere you are striving to achieve. These can be specifically skill based or more general and motivationally based. Rachael will work with you to ensure the outcome you desire is achieved.
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