Coaching |
Effective coaching can bring empowerment and renewed passion and belief within the individual and help to motivate them to self-analyse and strive to improve their own performance. Rachael is a real advocate for coaching and having had first hand experience of coaching for many years, has seen the results for herself; ” I believe everyone has the ability to maximise their performance and where the individual is unconsciously competent, the answers usually lie within.” |
Rachael is able to offer coaching within different business situations, to help achieve the peak performance within. The areas for coaching outlined below, provide some areas in which Rachael is able to offer her expertise. If coaching outside these areas is required, then Rachael will be able to work with you to ascertain your needs. |
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Areas for Coaching |
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Managing performance and coaching peak performance |
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People Management |
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Motivating Teams (coaching and training) |
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Time Management, Prioritising Workload & Managing Stress |
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Managing performance and coaching peak performance |
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Whether this is coaching an individual on a 1:1 basis to help realise their peak performance (be it a representative, trainer or manager) or coaching a manager for example to support them in managing their team’s performance. As an experienced coach, Rachael is able to offer 1:1 coaching to empower the individual to realise their potential and goals. Using her own situational leadership experience and coaching techniques, Rachael can offer flexible coaching and support to reflect the needs of the individual and situation. It is recommended that coaching sessions be arranged as a series, in order to provide consistency and measure progression. |
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However, if a one-off coaching session is required for a specific purpose e.g. coaching following a sales call with a selling capabilities benchmark, then this too can be arranged. All coaching sessions will be documented in order that the business is able to realise the value this has offered for the individual and their business. Rachael will encourage the coachee to set clear coaching goals towards which, we can work together and drive peak performance. Rachael’s experience is ideally suited to coaching; First Line Sales managers, Trainers and Sales Representative.
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People Management |
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This form of coaching is aimed to support predominantly the First Line Sales Manager and where relevant, the Trainer. Coaching to manage people is particularly helpful for those new managers, or those experiencing new team dynamics and times of change. Coaching can be used here to help the manager understand, team strengths and team dynamics and to appreciate and understand the diversity within the team. Through coaching, this can help the manager or trainer to maximise those strengths within the team to best place the delegation of specific projects or roles. The team performance is the sum of all the individuals, and gaining a deeper understanding of the team through 1:1 coaching and support can have the potential of maximising peak performance as a whole. The coaching can also extend to support the manager in creating a team ethos and how to best develop the teams vision, goals, beliefs and values to create unity. |
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With people management, coaching can also be used here to support those managers experiencing specific underperformance issues within their team and could benefit from some 1:1 coaching and support around these difficult and often stressful situations. Having experienced the complex issues surrounding these areas of managing people and performance, Rachael is able to offer coaching to empower and support the manager in managing against set objectives and capabilities, and support with a short term performance management program. Throughout such times, the pressure upon the manager can be significantly increased. The dichotomy here being that the business manager requires the team to maintain the delivery of performance, and yet a high percentage of the time is often focused upon managing the underperformance issue, which can become complex and timely. Therefore added coaching and support for the manager at this time can benefit the manager in terms of; providing clarity through coaching on how to progress the situation to produce the best outcome, help with effective time management and the added support can reduce the stress which invariably accompanies these situations.
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Motivating Teams (coaching and training) |
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This form of coaching is aimed to support predominantly the First Line Sales Manager and where relevant, the Trainer. Coaching around this subject area provides the manager with the forum to explore the needs of the current sales team as individuals and as a team. Motivating teams can encompass many different ideas and will of course be dependent upon current team dynamics, current performance, budgetary and time influences etc. 1:1 coaching around motivation can help the manager to realise how best to create a programme for their team, which can help to inspire and insert passion to create motivated sales individuals. Be it is coaching, to develop a new local reward and recognition programme, or devising motivational meetings to be delivered. These coaching sessions will provide the manager with new idea’s to refresh the sales teams motivation. These sessions can be of particular use where the sales teams have been in place for some time and where new ideas would be beneficial. Depending upon the need of the client, where the motivational days for delivery are being required, these sessions can also incorporate an element of training as different theoretical techniques maybe introduced. The outcome for the coaching will be to meet the manager’s goal and ensure some form of programme is in place to help the manager in maintaining team motivation for the future.
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Time Management, Prioritising Workload & Managing Stress |
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The sales environment with always be one of high pressure, ever demanding sales targets to achieve within a constant time of change. It is commonly accepted that sales organisations need to react quickly to their opportunities in such competitive markets and there becomes a lot of demands placed upon managers to respond quickly. In a time where organised chaos prevails, time management, prioritising workload and managing oneself are imperative to remaining successful. Having experienced these demands, Rachael can offer 1:1 coaching for the first line sales manager to help support with these different aspects of the role. This will of course be flexible to meet the needs of the manager and can be a series of coaching sessions or one-off to overcome a certain difficulty that requires extra support. |
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